Privacy

Welcome to Niramaya Diagnostics. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and related products and services. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information Collection
We collect various types of information in order to provide and improve our services to you:

• Personal Information: This includes information such as your name, contact details, date of birth, and other relevant demographic information.
• Medical Information: We may collect health-related information, including medical history, diagnostic reports, prescriptions, and other health records necessary for diagnosis and treatment.
• Usage Data: We gather information about how you interact with our services, such as the pages you visit, your IP address, device information, and browser type.

Use of Information
We use the information we collect for the following purposes:

• To provide and maintain our services, including appointments, diagnostics, and other healthcare-related services.
• To improve our services and develop new features, products, and services.
• To communicate with you, including sending service-related communications such as appointment reminders and updates.
• For research and analysis to enhance the quality of healthcare services we provide.

Data Security
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Disclosure of Information
We may disclose your information in the following circumstances:

• To healthcare providers and professionals involved in your care.
• To comply with legal obligations or respond to lawful requests from authorities.
• To enforce our policies, protect our rights, or investigate potential violations.

Confidentiality
At Niramaya Diagnostics, we prioritize the confidentiality of your personal and health information. We are committed to maintaining the privacy and security of all information collected through our services. This commitment ensures that your data is:

• Handled lawfully, fairly, and transparently.
• Collected for specified, explicit, and legitimate purposes as outlined in our policies, and not used in any way incompatible with these purposes.
• Adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
• Accurate and, where necessary, kept up to date.
• Retained for no longer than necessary for the purposes for which it was collected.
• Processed securely, using appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

To safeguard your privacy, we employ industry-standard protocols such as TLS (Transport Layer Security) for secure data transmission over the internet. Additionally, we utilize robust encryption systems for the secure storage of backup data within our information systems.

As part of our services, we may need to collect and use personal information, including but not limited to:

• Contact details (such as address, phone numbers, email address).
• Demographic information (including age, date of birth, gender).
• Medical history and records (including diagnostic reports, prescriptions, and treatment information).
• Insurance information.
• Any other information voluntarily provided by you.

This information is used solely for the purpose of providing you with quality healthcare services and is treated with the utmost confidentiality and respect for your privacy rights.

Your Rights
You have the right to access, correct, or delete your personal information. You may also object to the processing of your information or request its portability.

Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after any modifications to the Privacy Policy constitutes acceptance of those changes.

Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Niramaya Diagnostics Customer Care
Phone: +977 1-5914134
Email: [email protected]
Website: www.niramayadiagnostics.com

ConfidentialityAt Niramaya Diagnostics, we prioritize the confidentiality of your personal and health information. We are committed to maintaining the privacy and security of all information collected through our services. This commitment ensures that your data is:

• Handled lawfully, fairly, and transparently.
• Collected for specified, explicit, and legitimate purposes as outlined in our policies, and not used in any way incompatible with these purposes.
• Adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
• Accurate and, where necessary, kept up to date.
• Retained for no longer than necessary for the purposes for which it was collected.
• Processed securely, using appropriate technical and organizational measures to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

To safeguard your privacy, we employ industry-standard protocols such as TLS (Transport Layer Security) for secure data transmission over the internet. Additionally, we utilize robust encryption systems for the secure storage of backup data within our information systems.

As part of our services, we may need to collect and use personal information, including but not limited to:

• Contact details (such as address, phone numbers, email address).
• Demographic information (including age, date of birth, gender).
• Medical history and records (including diagnostic reports, prescriptions, and treatment information).
• Insurance information.
• Any other information voluntarily provided by you.

This information is used solely for the purpose of providing you with quality healthcare services and is treated with the utmost confidentiality and respect for your privacy rights.

For any queries or concerns regarding the confidentiality of your information or our privacy practices, please contact our Customer Care Team:

Niramaya Diagnostics Customer Care
Phone: +977 1-5914134
Email: [email protected]
Website: www.niramayadiagnostics.com